How do I know what size marquee I’ll need?

Once you’ve given us the required info to get started (guest numbers, style of event etc.) we’ll send you a quote with a range of floor plan options. We can then work together to create your floorplan and work out which size marquee is right for you. The best thing about our marquees - besides their obvious good looks, of course - is that they’re completely customisable.

Do clear marquees get too hot/cold?

We’re asked this question all the time - so let us assure you, there are many ways to ensure your marquee is a comfortable temperature. 

• Firstly, the sides (unlike a lot of marquee styles) are incredibly easy to open and shut to allow air flow, shut out wind, or to warm the space. You simply use them like curtains! 

• If it’s cold, the ducted heaters keep everyone warm and snug. 

• If it’s looking like a beautiful summer's day, we have shade covers we can put on to keep the vendors inside cool while they’re setting up during the day (just ask someone to remove them prior to your guests entering).

And remember: you don’t normally enter the marquee until at least 5pm, so by that time the day is cooling down to a magic balmy night. How dreamy being able to have all of the sides open as you dance away under the stars!

Are there any ‘must haves’ when it comes to event location?

Vehicle access is a must to ensure we can set up/pack down efficiently. If this is going to be an issue, please get in touch so we can chat through some options. We also check underground services and how level the ground is (we don’t need it perfect - if you can play a game of cricket, it will be fine).

What info do you need to build a quote?The more detail the better, but it really depends on what you’re interested in! For marquee & hire enquiries, simply add your most loved items to your cart and fill in the enquiry form. For styling & panning enquiries, download our lookbook then get in touch via the enquiry form. From here, one of our planners will organise a call to chat through your special event.

How long is the hire period?

All quotes are based on a 3-day hire period. If you need things a little longer, no worries! There are extension rates available for that very reason. 

Can I hire just the furniture?

Absolutely! You can book any one of our services (furniture, marquee, styling & planning) in silo. Most of our clients prefer to book everything through us to ensure quality and a streamlined process, but you are 100% welcome to hire us for one thing and a different company for another. 

Is there a minimum spend for furniture hire?

We welcome bookings big & small, but during our peak season (September to May) we ask for a minimum spend of $750 ex delivery & GST in Christchurch and Wanaka (where our warehouses are based). For locations outside of these please enquire.

Will you set my hire items up for me?

Absolutely -  'dump & run’ isn’t our style! We’ll deliver your items AND carefully set everything in place for you, because a) you’ve got enough on your to-do list and b) we’re perfectionists who get a real kick out of seeing everything set up juuuuuust right. 

Can I request a specific delivery and collection time?

Yes, but the more notice the better as we’re often coordinating a number of deliveries and collections on any given day. When you book your items you can let us know your ideal times for delivery/collection and we’ll do our best to accommodate. 

What locations do you service?

The entire South Island (pretty much anywhere with good vehicle access!).

Can I customise items with my own branding?

Absolutely - events are powerful branding opportunities, after all. We love creating custom builds/walls/signage to give your event a more personal touch. 

Where does Truly Yours operate?

We have two warehouses, Christchurch and Wanaka, so we operate across the entire south. There’s no better place in the world to have a clear marquee wedding than the beautiful South Island of New Zealand! 

When will you deliver my marquee & furniture?

If you’re ordering only furniture, you can expect delivery either the day before your event or the day of. Pick up is the following day (unless organised otherwise).  If you’ve booked a marquee, we’ll work out a plan to suit everyone but delivery is normally 1-2 days before your event and collection 1-2 days after. Once you confirm your marquee, you’ll be asked to fill in a welcome form. You can note any special requests on this file and we’ll do our best to accommodate. All the logistics are then firmed up 2 months before the big day.  If you’re wanting to use the marquee for your day-after the event, we can add this onto your order for a small cost.

I want help with styling & planning but also want to be involved, is this possible?

Of course - our planning service exists to support you, not take over your wedding completely! We can create a custom package for you that reflects how much support you’re looking for - start with checking out our lookbook, then get in touch for a chat. 

Am I able to change my order once I’ve hired something?

If you want to add things to your order, this is easy! Once your deposit is received and all items are secure, however, we can only allow a reduction in your booking of up to 10% (due to your reserved items being no longer available to other couples).

When do I have to confirm the final number of guests at my event?

We’ll touch base 60 days before your event to finalise the numbers. It’s totally fine to change these slightly, but please ensure you have enough wiggle room in your order as we would hate to not have enough items available if you need to increase.